Frequently Ask Questions
General Booking & Payments
You can book directly on our website using the search tools, or contact our travel experts via phone/chat for personalized assistance. Simply select your destination, dates, and preferences to view available options.
We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and bank transfers. Split payments are available for select packages.
Absolutely. We use SSL encryption and comply with PCI-DSS standards to protect your data.
Yes! Groups of 6+ travelers receive customized quotes and exclusive discounts. Contact us for details.
Frequently Ask Questions
Changes, Cancellations & Refunds
Most flights and packages allow free changes up to 2 days before departure. Log into your account or contact support to adjust your trip.
Cancellation fees vary by provider. Many bookings offer free cancellation within 24 hours. Review your itinerary’s terms.
Refunds are processed within 7-10 business days and returned to your original payment method.
Frequently Ask Questions
Travel Preparation
A valid passport (with 6+ months validity), visas (if required), and proof of vaccinations.
Yes! We provide visa checklists and partner with visa agencies for fast-track processing.
We partner with airlines/hotels that adhere to WHO guidelines, including sanitized spaces and flexible rebooking.
Yes! Add comprehensive coverage during checkout for trip cancellations, medical emergencies, and lost luggage.
Yes! Filter searches for “Eco-Certified” hotels, carbon-neutral tours, and voluntourism add-ons. [Explore sustainable trips].
A portion of every booking funds education, conservation, and cultural preservation projects.
All documents are available in your account’s “My Trips” section. You’ll also receive them via email.
